Privacy Policy

Privacy Policy

This Privacy Policy (aka "Policy") applies to https://www.kiaranova.com, and Kiara Nova LLC (aka "the Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://www.kiaranova.com. The Company's website is an E-commerce site. By using the Company website you consent to the data practices described within this statement.

Collection of your Personal Information

In order to better provide you with products and services offered by the Company, personally identifiable information may be collected. This information may include but not limited to:

First and Last Name

Mailing Address

Email Address

Phone number

If you purchase the Company's products, we will collect billing and credit card information. This information is used to complete the purchase transaction(s). 

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use our website or purchase product(s). These may include: (a) registering for an account; (b) sending us an email message; and (c) submitting your credit card or other payment information when ordering and purchasing products. This information will be used for, but not limited to, communication with you in relation to orders or products you have purchased from us. We also may gather personal or non-personal information in the future.

Use of you Personal Information

The company collects and uses your personal information in the following ways:

-to operate and deliver the product(s) you have requested

-to provide information you have requested on products

-to provide you with notices about your account

-to carry out the Company's obligations and enforce our rights arising from any contracts entered between you and the Company

-to notify you about changes to our website or products

in any other way we may deem necessary when you provide the information

-for any other purpose that you consent to.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company.

Sharing Information with Third Parties

The Company does not sell, rent , or lease its customer lists to third parties.

The company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to the Company. All third parties shall act under exigent circumstances to protect the personal safety of users of the Company and public.

Automatically collected Information

The Company may automatically collect information about your computer hardware and software. This information can include IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company's web service.

Use of Cookies

The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with the Company's site, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing addresses, shipping addresses, etc. When you return to the same website, the information you previously provided can be retrieved so you can easily use the Company's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully accesses interactive features of the Company's websites during your visit.

Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of other sites. We strongly encourage our users to be aware when they leave our site and to read the privacy statements of any other website that may collect personally identifiable information.

Security of your Personal Information

The Company secures your personal information form unauthorized access, use, or disclosure. The Company uses the following method(s) for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer(SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Company through this site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request form you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information form their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

-Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recovery.

-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity: or to prosecute those responsible for such activities.

-Identify, debug, and repair errors that impair existing intended functionality

-Exercise free speech, ensure the rights of another consumer to exercise his/her right of free speech, or exercise another legal right

-Comply with the California Electronic Communications Privacy Act

-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applications

-Comply with an existing legal obligation 

-Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provide

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Children Under Eighteen

If you are under the age of 18 you must be willing to provide the Company with proof of parent or guardian permission to purchase products. If you are under the age of 18 and are your own guardian the Company reserves the right to request proof of guardianship.

Email Communications

From time to time the Company may contact you via email for the purpose of providing announcements, promotional offer, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications vial email from the company, you may opt out of such communications by emailing us at unsubscribe@kiaranova.com

Changes to This Statement

The Company reserves the right to change this Policy from when we deem necessary. For example, when there are changes in our services or products, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive notice via an email sent to the email address specified in your account, by the Company placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of this website and/or services available after such modification will constitute your (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by Policy update.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this policy, please contact us at privacy@kiaranova.com.

Policy is effective as of August 25, 2024